Visitor

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2 Messages

Tuesday, February 17th, 2026 5:10 PM

Phone Bill

I paid off my phone last week 283.37... I want to know why my auto payment on the 15th was for 83.62 instead of back to the normal amount of 66.

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Official Employee

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83 Messages

18 days ago

Hi, @user_btdwyw  thank you for being an active member in our Forums! We will need to view your billing in order to best assist you with your question. Please send a direct message by clicking the chat icon in the upper right corner of the page, clicking on the pen and paper icon, and then entering “Xfinity Support” in the “To” section. Please include your name and address, and we can get started anytime.

(edited)

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