1 Message
Phone Number?
How do a I speak to a HUMAN? The AI assistant does NOT work. I'm not paying any further bills until my internet is actually working
1 Message
How do a I speak to a HUMAN? The AI assistant does NOT work. I'm not paying any further bills until my internet is actually working
XfinityDena
Official Employee
•
2.5K Messages
29 days ago
@user_uplsis I am in the corporate department and would be able to assist you with all of your account needs. We primarily deal with issues on Social Media through messaging. This is our most efficient and effective means of communication with our customers while having a written transcript of the interaction for future review if needed by you. If you feel more comfortable and would like to call, you can contact Xfinity by calling 1-800-266-2278. If I can be of assistance to your account at this time please let me know what is going on with your service.
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