user_ax2kc9 Hello and thank you for reaching out via our Xfinity Community Forums. While you can always reach out over the phone at 1-800-Xfinity (1-800-934-6489), I'd be happy to assist you right here. Just let me know what you're having trouble with or what questions you have, and I'll do my best to help!
Hi there! Are you still experiencing issues with your TV at this time? Can you please elaborate more on what is going on?
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
I need an extender to get wifi to my pool equipment...is there one you know of that will do the trick? And is this a service you offer? Can a person come set it up?
@user_y66y2r This is a great question. There are alot of variables that can come into play here with the connection and the distance. We can send a tech out to check things out and confirm if it can be done.
From our side of things we offer our xFi pods. I have one in my home as well. I have a link for you to take a closer look at pricing and the details https://www.xfinity.com/learn/internet-service/wifi/xfi-pod.
How many feet would you say your pool equipment is from your modem?
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
Its around 50 ft....I would love a tech to stop by and tell me what I need and install whatever it is.....will look at the link but would still like a tech visit...when could that be? [Edited: "All Caps"]
user_avxdvd is your TV working? for example are you getting your networks to come in?
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
Hi there, @user_sqy1y8! Our contact number is 1-800-COMCAST (1-800-266-2278), but we would be happy to work with you on this issue right here! Please send a direct message to us by clicking the chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section. Thanks!
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
Thank you for reaching out to us @user_zypmzn! I completely understand wanting to find a better price. Thankfully, it is now easier than ever to see what offer we have available by signing in to your account here and then checking our awesome Plan Builder site! Have you had a chance to check our Plan Builder site?
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
XfinityChristy
Official Employee
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1.9K Messages
2 months ago
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user_avxdvd
1 Message
29 days ago
I have tv only but not getting a free tv message
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user_sqy1y8
1 Message
29 days ago
Comcast team did a job in my property [EDITED: Personal Information] the first week of March 2025. A worker told me:
1. Comcast will contact me as owner to get the permit to work in my property. I never received a call or notification.
2. They left garbage in the corner of the propertyof plants that were cutted (He said they will removed it).
3. The grass that was removed (He said, it will be replaced)
Please give me the tel No. to coordinate that the job will be done.
Thank you in advance for your kindly attention.
[EDITED: Personal Information]
[EDITED: Personal Information]
(edited)
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user_zypmzn
2 Messages
15 days ago
How does one talk to a human being at XFinity. The price increase is not acceptable and I'm considering a change if I can't talk to a human.
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user_zypmzn
2 Messages
15 days ago
There is no customer service. The number is a total joke. No human being there
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