Hello @user_4huaa8, thank you for taking the time to leave a post. Sorry to hear you're having trouble with your phone service. I can certainly understand how frustrating and concerning it is when you're unable to make calls or send text messages, especially when you rely on your phone to stay connected. To help us take a closer look, can you let us know if you're receiving any specific error messages and if restarting the device made any difference?
XfinityMarshante
Official Employee
•
1.3K Messages
16 days ago
Hello @user_4huaa8, thank you for taking the time to leave a post. Sorry to hear you're having trouble with your phone service. I can certainly understand how frustrating and concerning it is when you're unable to make calls or send text messages, especially when you rely on your phone to stay connected. To help us take a closer look, can you let us know if you're receiving any specific error messages and if restarting the device made any difference?
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