Hello @user_mcll4x thanks for reaching out. I completely understand making sure your bills are within your budget. I try to budget as much as possible nowadays. You've definitely come to the right place. We are happy to take a closer look at the options available in your area, to find something that works for your household. To better assist with your concerns you will need to send a direct message with your full name and complete service address.
XfinityQuemekia
Official Employee
•
27 Messages
8 days ago
Hello @user_mcll4x thanks for reaching out. I completely understand making sure your bills are within your budget. I try to budget as much as possible nowadays. You've definitely come to the right place. We are happy to take a closer look at the options available in your area, to find something that works for your household. To better assist with your concerns you will need to send a direct message with your full name and complete service address.
To send a "Direct Message" to Xfinity Support:
Click "Sign In" if necessary
Click the "Direct Messaging" icon or https://forums.xfinity.com/direct-messaging
Click the "New message" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there
- As you are typing a drop-down list appears. Select "Xfinity Support" from that list
- An "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
Press Enter to send it.
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