Plant Alteration Ticket

The electric company has decommissioned the poles on my street and property and removed their facilities. Only Comcast mainline infrastructure remains, blocking pole removal. Need a Plant Alteration ticket.

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XfinityAirelle

Official Employee

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3.4K Messages

18 days ago

@user_ikwa9p

Hi there! Our team would be happy to help you look into this.

Can you please send us a direct message with your full name and service address so we can take a closer look?

How to send us a direct message:

- Click “Sign In” if necessary.

- Click the “Direct Messaging” icon.

- Click the “Start new conversation” icon, which looks like a pencil and paper.

- In the “To:” line, type “Xfinity Support.”

- As you type, a drop-down list will appear. Select “Xfinity Support” from that list.

- An “Xfinity Support” graphic will replace the “To:” line.

- Type your message in the text area near the bottom of the window.

- Press Enter to send it.

Talk to you there!

0

Customer Service

user_ikwa9p

Plant Alteration Ticket

XfinityAirelle

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