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Monday, April 14th, 2025 3:24 PM

Please reduce price or I'll cancel

I have Frontier and Astound offering me higher speed and almost half your price. I also have 2 5G Internet available at similar pricing. I'd rather keep Xfinity to save me the trouble if you can match their prices. Otherwise I'll have to cancel. Thanks

Official Employee

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3.2K Messages

6 days ago

 

user_k9vaje  Thank you for reaching out to us today over our Xfinity Community Forums! Please remember that sending unsolicited direct messages to an Official Employee of the Xfinity Help & Support Forums is a violation of Forum Guidelines. In the future we ask that you please find the most appropriate public board for your question type and post it there. If needed, we may invite you to send us a Direct Message.

We definitely understand wanting to make sure that you are getting the best deal available, and appreciate the opportunity to take a look and see what promotions we currently have available for you. Since I will need to fully access the account details, I'll be happy to continue assisting you in the DM you've already sent. 

 

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