1 Message
Poor customer service
Issues with bill spoke to multiple agents and chat never fixed had to drive to a retail to fix overcharges and to negotiate the bill again. I been a customer for 10 years. Xfinity not taking care of customers just looking to make money. So diassapointed. Will cancel service
XfinityAirelle
Official Employee
•
2.1K Messages
25 days ago
Hi there,
We are sorry to hear that you had this negative experience. It's not what we want for our customers. Our team here on this platform is a corporate team, and we handle everything Xfinity. In the event that you still need assistance we would be happy to help!
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