PRICING PLANS

First of all I hope to get a response to customer concern. Over 2 years ago I became a Comcast/Xfinity customer. I signed up for TV streaming, internet and home phone services. My wife and I have more than happy with all three services. What does concern us as retired citizens (I’m 78 and my wife 68) is affordability. When we left ATT and joined Xfinity we immediately saw improvement in our WiFi and tv. When we began service with Xfinity our total bill was about $245 a month. Over the past several months our bill has risen to $295 a month. We are retired on SS and my pension and both were first responders. I called Xfinity several weeks ago and eventually reached a live person who explained when we signed up we receive multiple discounts that have no expired. I asked can’t we get a senior and or first responder or some other reduced pricing plan? His response was to give a phone number supposedly to contact Comcast billing. The number didn’t work. Most companies of various businesses offer some type of reduced cost to seniors and current and past military and first responder services. We would appreciate your assistance to get a better reduced pricing plan. Thank you. [Edited: "Personal Information"] If 

thank you.