U

Visitor

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1 Message

Saturday, June 28th, 2025 4:50 PM

Problems after thunderstorm

After a thunderstorm last night. My xfinity cable box will not turn on. 
the wi-fi is working fine.

Official Employee

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1.3K Messages

3 days ago

 

user_3huxs6 I'm sorry to hear that the TV box isn't working now. Are you seeing an error message or code appear by chance? Did you lose power during the storm as well?

 

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