Skip to main content

    Support

    Offers

B
Bestiny
1st Topic

Visitor

 • 

2 Messages

Saturday, June 14th, 2025 6:49 PM

Promotion on Comcast Web 04/22/25

I saw on Comcast web promoted on 04/22/25 (Link : https://www.cmcsa.com/news-releases/news-release-details/xfinity-mobile-launches-new-premium-unlimited-plan-gig-speeds) part of that mentioned

"Unlimited Line Included – New and existing Xfinity Internet customers can receive an unlimited line at no cost for a year.".

Is that mean, if I am a current customer for Gigabit Extra inter service, I can get one line of mobile free for a year?

Question

 • 

Updated 

21 days ago

23

1

0

XfinityGabriel

Official Employee

 • 

2.4K Messages

22 days ago

 

Hi there! Thanks for reaching out. We are honored by your interest. You are correct! New and existing customers are available. I can help get you started with this deal today. To get started, please send me a direct message with your first/last name and full address. You can start by clicking the "direct message" icon in the upper right page of our forum page. Once you click on that, input our shared handle Xfinity Support to send us a direct message.

 

2

0

Bestiny

Visitor

 • 

2 Messages

@XfinityGabriel​ I try to send you direct message but cannot find your name on the list. Could you please send me direct message so I can reply to your message with my info you requested. Thank you so much :)

Like

Reply

21 days ago

0

XfinityMatthew

Official Employee

 • 

351 Messages

To send a "Direct Message" to Xfinity Support: 
Click "Sign In" if necessary 
Click the "Direct Messaging" icon or  https://forums.xfinity.com/direct-messaging 
Click the "New message" (pencil and paper) icon 
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there 
- As you are typing a drop-down list appears. Select "Xfinity Support" from that list 
- An "Xfinity Support" graphic replaces the "To:" line 
Type your message in the text area near the bottom of the window 
Press Enter to send it. 

 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

Like

Reply

21 days ago

0

forum icon

New to the Community?

Start Here