Visitor
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1 Message
Promotional Discount Period Ending
I am currently an Xfinity internet subscriber on a promotional plan that was $40 a month but that will be ending shortly. Once it ends im looking at almost a 100% increase from $40 to $70 a month. I dont know if I will be able to contine to afford that. Is there anyway to look to see if other promotions are available that can be applied to my account?
XfinityJohnG
Official Employee
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3K Messages
18 hours ago
Thank you for reaching out to our team here about your promotion coming to an end. I know how important it is to get the best possible pricing for the service, and I will be happy to check on any options we have from here. In order for me to access your account I will have to ask you to send me a direct message with the full name and complete address for your service. To send a direct message.
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
How to: Direct messaging within the forum | Xfinity Community Forum
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