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Friday, November 8th, 2024 4:00 PM

Question for burying new lines

I'm currently having issues trying to connect with an agent to discuss what I can do about my current situation about burying lines within the property I am renting.

Accepted Solution

Official Employee

 • 

549 Messages

18 days ago

Good morning, we would be happy to look into this with you @user_cuk79h Please send us a DM with your full name and address to Xfinity Support.

To send a direct message:

Click "Sign In" if necessary

Click the "Direct Message" icon or  https://forums.xfinity.com/direct-messaging

Click the "New message" (pencil and paper) icon

The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there.

As you are typing a drop-down list appears. Select "Xfinity Support" from that list.

An "Xfinity Support" graphic replaces the "To:" line.

Type your message in the text area near the bottom of the window

Press Enter to send it

 

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