If TV Land is currently a channel you're having difficulty watching, with issues like pixelation, a black screen or an error message, we want to ensure that we can get those issues resolved for you as quickly as possible.
Can you tell us more about the difficulty you are presently experiencing?
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
Okay, thank you for the clarification. I will be happy to take a look at that service and your account from here. Can you send me a direct message with the full name and complete address for your service?
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there.
- As you are typing a drop-down list appears. Select "Xfinity Support" from that list.
- An "Xfinity Support" graphic replaces the "To:" line.
Type your message in the text area near the bottom of the window
Press Enter to send it
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
The concern is not "Home Security Devices And Equipment" help related........... Topic moved here to the proper help section, and for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
user_1b70ky
Visitor
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4 Messages
23 hours ago
asked at 11:30 a.m. and still have not heard anything
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EG
Expert
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116.3K Messages
3 hours ago
The concern is not "Home Security Devices And Equipment" help related........... Topic moved here to the proper help section, and for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
0
0