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user_e2681m
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Sunday, June 7th, 2026 11:58 AM

Received modem but don’t need it

I recently moved and spoke with a representative that detached the modem I had attached to a different address, to my current one. We established I didn’t need another sent, yet, I received another one in the mail. 

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13 days ago

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XfinityPeterH

Official Employee

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13 days ago

 

user_e2681m Thank you for reaching out and letting us know along with bringing us to your new place with you. For the extra modem you do not need you can return it to any nearby Xfinity store or even UPS will gladly return it for you. 

 

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