Visitor

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1 Message

Monday, February 9th, 2026 10:58 PM

Refund credit [Edited]

Where is my home discount for days missed due to outages 

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Expert

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116.5K Messages

26 days ago

Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

Official Employee

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2.4K Messages

26 days ago

Hello user_ijdpxl thank you so much for taking the time to reach out here via our Xfinity Forums! And thank you @EG for forwarding to the Customer Service Help Section for greater visibility. 

 

When facing service interruptions, our Xfinity Status Centeris an amazing resource to stay up-to-date on any new infomration, and also to apply for service interruption credits. You can also Request a Service Credit via our Xfinity Asssitant.

 

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