REFUND!!!!!!!!!NOW

user_dzgr20 Hello there. Thanks for bringing this to our attention. Our bills are sent up to a month in advance, and it was already generated for this month. The system automatically sends the bill out, even if you cancelled. We can take a closer look at your account, to make sure everything is up to date. 

 

Will you please send our team a direct message with your full name and full address?
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To send a "Direct Message" message:
• Click "Sign In" if necessary
• Click the "Direct Message" icon
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window
• Press Enter to send it