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Wednesday, November 19th, 2025 7:20 PM

Removal of cables to power line

When we bought our house there was a box attached to our garage/roof with cables running to the power lines.  We need this removed as we are not customers and need to do work on our place 

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3K Messages

16 days ago

Hello, @user_i52rn3 Could you please send our team a direct message with your full name and full address? To send a direct message:

1. In the top right corner, you'll see a little chat icon near the bell icon. Click the direct message icon

2. Click the "New message" (pencil and paper) icon

3. In the 'To' line, type "Xfinity Support" there. A drop-down list appears. Select "Xfinity Support" from that list (an "Xfinity Support" graphic replaces the "To:" line)

4. Type your message in the text area near the bottom of the window

5. Press Enter to send it. An official employee, such as myself or whoever is first available, will respond. Thanks!

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