Visitor

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1 Message

Sunday, August 17th, 2025

Remove old modem from account

Hello,

I would like to remove my old modem from my account. Please have Xfinity Support contact me to complete this request. Thank you.

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Official Employee

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162 Messages

25 days ago

Hello @user_7p0ydh I see that you are looking to make changes with your modem. To help with your request, can you place send a Direct message with the name and address to the account? Thank you for leaving a rating. We would like to learn more about your experience and provide support. Please use this link http://spr.ly/6001ftnUW to start a conversation with us. Copy and paste the link into your browser or click the link in the email notification you received regarding this review.

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