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user_6ao8np
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Saturday, October 26th, 2024 11:36 PM

Remove Xfinity from peacock account

I made the mistake of linking my peacock account to use Xfinity promotional peacock offer.

Now my peacock account says "billed by Xfinity". I want to remove that and deal with peacock on my own without involving Xfinity

Peacock support says I need to contact Xfinity to help with this.

Please let me know how to make that happen

Question

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Updated 

26 days ago

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XfinityJorge

Official Employee

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1.7K Messages

28 days ago

 

user_6ao8np Hello there! Thanks for your Forums post and our team is here to work with you to help with your Peacock concerns. To get started can you shoot us a DM with your full name and address? Here's the detailed steps to direct message us: 
• Click "Sign In" if necessary 
• Click the "Direct Message" icon (upper right corner of this page) 
• Click the "New message" (pencil and paper) icon 
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list 
• Type your message in the text area near the bottom of the window 
• Press Enter to send your message
 

 

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PGSeattle

New Poster

 • 

2 Messages

26 days ago

Same scenario for me,

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