@user_dd5e5a Can you please send us a DM. You can start by clicking the chat icon located in the top right corner of your forums' page when signed in. Once there, you can direct your messages to "Xfinity Support." Please add your full name and service address to help us locate your account. Let me know if you have any questions.
Thank you for sending us a direct message, @user_dd5e5a! We were able to find a great new promotion that kept you at the same rate as your previous promotion. I really appreciate your efforts to work with us on this. Please feel free to create a new post if you ever need assistance with anything else. Our amazing community is always ready to help, 24 hours a day, 7 days a week.
Accepted Solution
XfinityBrianH
Official Employee
•
1.9K Messages
5 days ago
@user_dd5e5a Can you please send us a DM. You can start by clicking the chat icon located in the top right corner of your forums' page when signed in. Once there, you can direct your messages to "Xfinity Support." Please add your full name and service address to help us locate your account. Let me know if you have any questions.
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XfinityJamesC
Official Employee
•
2.6K Messages
3 days ago
Thank you for sending us a direct message, @user_dd5e5a! We were able to find a great new promotion that kept you at the same rate as your previous promotion. I really appreciate your efforts to work with us on this. Please feel free to create a new post if you ever need assistance with anything else. Our amazing community is always ready to help, 24 hours a day, 7 days a week.
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