Visitor
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2 Messages
Repair For A Green Top In Box Holding Electrical Cable Wire/Box
I have a crack in the green top on my lawn that holds electrical cable wire/box and need someone to come out to fix it. Cannot solve via phone or the virtual agent. Cannot reach anyone.
XfinityKei
Official Employee
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2K Messages
29 days ago
@user_azf0mc Thanks for reporting that crack. I can help schedule someone for repair. Can you please direct message me your first and last name along with your full service address so that I can assist you further.
Here's the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message.
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