Visitor

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1 Message

09/12/2026 10:32 PM

Replacement phone

I was supposed to have a phone delivered today and as of yet it has not been delivered. Will it be delivered today?

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Selected Oldest First

Official Employee

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3.9K Messages

10 days ago

Hello, user_rs4fvi! Thank you for choosing Xfinity and joining us here on the Forums for help with an update regarding your replacement phone. Tracking an XMC claim is easy. You can check your claim through the Xfinity Mobile Care app or through Assurant’s claims website. Assurant will also send updates automatically during process to the email provided. 

If you have any trouble tracking your claim, you can call Assurant at the number listed here

 

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