Hello @rnotari928 thank you for reaching out on our community forum! Are you attempting to get a physical card replaced or a virtual card? Was this a refund card for a balance on an account or a promotional card?
Thank you for confirming that! I would like to see if we can get that card reissued for you.
Please send us a direct message with your full name and service address so that we can assist you further. To do so, click on the chat icon located at the top right of this forum's page. Here are the detailed steps to direct message us:
Click "Sign In" if necessary
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Type your message in the text area near the bottom of the window
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please mark as Best Answer.
XfinityAbby
Official Employee
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1.2K Messages
2 hours ago
Hello @rnotari928 thank you for reaching out on our community forum! Are you attempting to get a physical card replaced or a virtual card? Was this a refund card for a balance on an account or a promotional card?
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