Hi @user_r48kgz Thank you for reaching out on the Xfinity Community Forums. We greatly appreciate you reaching out with your question about the remote. Remotes can be replaced at a local store at no cost. We are able to ship one out to you as well with a small shipping fee.
Yes @user_r48kgz , absolutely I can have it shipped out to you. Can you please send me a DM with your full first and last name along with your full service address so I can get that shipped out to you.-Richard
Please send a private message by clicking the direct messaging chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section.
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
I appreciate you providing that information! I need to send you a 6 digit security code, would you prefer to receive the code by email or text?
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
XfinityJanelle
Official Employee
•
1.8K Messages
23 days ago
Hi @user_r48kgz Thank you for reaching out on the Xfinity Community Forums. We greatly appreciate you reaching out with your question about the remote. Remotes can be replaced at a local store at no cost. We are able to ship one out to you as well with a small shipping fee.
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