Hello @user_h09oro, thank you for your comment. Do you recall signing up for an Xfinity Mobile promotion that included a gift card? To check the status of your incentive, you can do so by visiting the Xfinity Incentive Tracker. We can also check your account to confirm if an email was sent out about a gift card.
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
We’re glad we could help! Have a great rest of your day @user_h09oro!
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
EG
Expert
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114.1K Messages
5 months ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityJohnG
Official Employee
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2.2K Messages
5 months ago
Thank you for reaching out here @user_0195zb. We would be happy to assist you in reporting any fraud issues. What type of issue did you experience?
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ronnie_
Visitor
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1 Message
5 months ago
I have a fraud or collection number [Edited: "Personal Information"]
(edited)
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Again
Expert
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32.8K Messages
19 days ago
https://www.xfinityincentivetracker.com/track <----- try this
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