report outage

Hey @user_646mzs sorry to hear you are experiencing issues with your service at this time. 

You can check for service interruptions by:

• Using the  Xfinity mobile app .
• Logging into your   Comcast account   and clicking the   check for service interruptions   link.
• Visiting the   Xfinity Status Center .
• If you've registered your mobile phone number for  Comcast  Alerts, you can text  OUT  to 266278 (COMCST)

Do you see any active interruptions with your address?