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Tuesday, February 17th, 2026 6:21 PM

Reporting damaged pedestal (cable box) on property

The Comcast ped/Cable box on the corner of our lot was damaged by a snowplow this winter.  Service is still working, but it should be repaired soon.

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Official Employee

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1.2K Messages

17 days ago

@user_l4kiwv Our team can definitely get a ticket in place for that. We'll continue the interaction in the DM you've already sent us.  Please be reminded that sending unsolicited Direct Messages to an Official Employee of the Xfinity Community Forum is a violation of Forum Guidelines. We ask that you wait to be invited to direct message us before doing so yourself as it can cause delays in getting a response. 

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