Thank you for reaching out to our social media team, it’s great we can connect this way! We offer many options to speak to live agent https://www.xfinity.com/support/contact-us whether that be on the phone or via one of our many chat options, Could you give me a little detail on how we can we assist you today?
It's terrible and they don't care. You have to be pretty clever in order to talk to a human, but if you are persistent and call back a few times trying different things, you can eventually get through. Sorry, I don't remember the recipe that worked for me.
XfinityOrlandoM
Official Employee
•
1.4K Messages
1 month ago
@user_ndka3c
Thank you for reaching out to our social media team, it’s great we can connect this way! We offer many options to speak to live agent https://www.xfinity.com/support/contact-us whether that be on the phone or via one of our many chat options, Could you give me a little detail on how we can we assist you today?
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user_jln1wn
2 Messages
1 month ago
It's terrible and they don't care. You have to be pretty clever in order to talk to a human, but if you are persistent and call back a few times trying different things, you can eventually get through. Sorry, I don't remember the recipe that worked for me.
https://forums.xfinity.com/conversations/customer-service/why-is-your-support-so-bad/671a957c9771310e40775dc6
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