Visitor
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1 Message
Request to use your own third-party router with ONU
Just learned that we can now use our own router and not the XER10, would like to get this set up on my account. How do I proceed?
Visitor
•
1 Message
Just learned that we can now use our own router and not the XER10, would like to get this set up on my account. How do I proceed?
Accepted Solution
XfinityRay
Official Employee
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4.2K Messages
6 hours ago
Thanks for working with our team to get your router added to your account, @pinkviking! Our community is a bastion of knowledge and know how! We appreciate you are part of it and hope you have a nice weekend!
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EG
Expert
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120.9K Messages
9 hours ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityFrank
Official Employee
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2.6K Messages
9 hours ago
Hi there, @pinkviking. We have your direct message and will continue to assist you privately. Please be reminded that sending unsolicited Direct Messages to an Official Employee of the Xfinity Community Forum, is a violation of Forum Guidelines. In the future we ask that you please find the most appropriate public board for your question type and post it there. If needed, we may invite you to send us a Direct Message.
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