Hello there! Are you currently experiencing issues with your box or are looking to switch to this type of box for your primary equipment?
If you are looking to get started with this box, please send us a direct message with your full name and service address to get started.
To send a direct message:
Make sure you are signed in here in the Xfinity Forum. Click "Sign In" if necessary
Click the "Direct Message" icon (square chat icon in the upper right corner of your screen next to the bell icon)
Click the "New message" (pencil and paper) icon
Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
XfinityEva
Official Employee
•
2K Messages
24 days ago
Hello there! Are you currently experiencing issues with your box or are looking to switch to this type of box for your primary equipment?
If you are looking to get started with this box, please send us a direct message with your full name and service address to get started.
To send a direct message:
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