1Goodwomyn's profile

New Poster

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4 Messages

09/22/2026 10:21 PM

Reset my password

The code I received to reset my password is not working 

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Official Employee

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860 Messages

25 days ago

 

Hello 1Goodwomyn, thank you for reaching out here in our Xfinity Community forum. We appreciate your time, and I am here to help. May I ask, what password you are trying to reset? Your wifi password, Xfinity webpage or app password?

 

Visitor

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2 Messages

how do I reset my password for my e-mail

Official Employee

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1.2K Messages

Your email password will be the same password used to log into your Xfinity account. You can change that password here https://idm.xfinity.com/myaccount/reset?execution=e1s1

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
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