Hey there, user_hsidtu! Thank you so much for taking the time to reach out to us here on the Xfinity Forums! I am very sorry to hear about the experience when attempting to process a payment online. Do you receive an error message when attempting to process the payment? Have you attempted to clear your browser cache and cookies to try again?
XfinityAdrienne
Official Employee
•
1.2K Messages
1 day ago
Hey there, user_hsidtu! Thank you so much for taking the time to reach out to us here on the Xfinity Forums! I am very sorry to hear about the experience when attempting to process a payment online. Do you receive an error message when attempting to process the payment? Have you attempted to clear your browser cache and cookies to try again?
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