user_zotz20 - Hello, and thank you for reaching out. I'm happy to help you with getting a prepaid shipping label! I completely understand wanting a quick and easy way to return your equipment. You can conveniently generate a prepaid shipping label by visiting the Digital Return Center at: xfinity.com/returns Once there, just sign in to your account, select the equipment you’d like to return, choose the UPS Prepaid Shipping option, and click Print Shipping Label. For added guidance, I’ve also included a helpful article with step-by-step instructions and additional details: How to return your Xfinity equipment: https://www.xfinity.com/support/articles/returning-your-equipment If you run into any issues along the way, I’m here to help every step of the process!
Hi @user_a04bxw Thank you for dropping a comment on our forums. You can access all the steps for returning a mobile phone by visiting https://www.xfinity.com/support/articles/returns-and-exchanges. If you have any further questions please let us know.
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please mark as Best Answer.
@user_3fdoou Thank you for reaching out. Please locate details for returning equipment here https://www.xfinity.com/support/articles/returning-your-equipment. This document will provide all the steps to take.
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please mark as Best Answer.
XfinityThomasA
Official Employee
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3.7K Messages
2 months ago
Once there, just sign in to your account, select the equipment you’d like to return, choose the UPS Prepaid Shipping option, and click Print Shipping Label.
For added guidance, I’ve also included a helpful article with step-by-step instructions and additional details:
How to return your Xfinity equipment: https://www.xfinity.com/support/articles/returning-your-equipment
If you run into any issues along the way, I’m here to help every step of the process!
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user_a04bxw
Visitor
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1 Message
30 days ago
I need a prepaid return label for this phone
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user_3fdoou
Visitor
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2 Messages
15 days ago
I need a prepaid return shipping label to return my previous internet modem
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user_3fdoou
Visitor
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2 Messages
15 days ago
I need a prepaid return shipping label to return my previous internet modem
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