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Wednesday, August 27th, 2025

Returning cellphone

having trouble getting q code for returning cellphone when i go to devices cant pick nothing

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Official Employee

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1.6K Messages

3 days ago

Hi there, @user_z4cu97! Thanks for reaching out to us here on the Community Forum. Sorry to hear you're running into trouble with returning your phone. Please check over these directions on the process and let us know if you are still unable to get it to work for you. : https://www.xfinity.com/support/articles/returns-and-exchanges

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