Visitor

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1 Message

Friday, December 5th, 2025 9:38 PM

Returning "free" iPad received from Xfinity

Cannot find how to return the "free" iPad customer service conned me into taking.  I do not want it.  How do I return it to Xfinity?

Thank you! 
Debi Edwards

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Official Employee

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1.1K Messages

1 hour ago

Hello @user_a9a7f3 We can certainly help with the return. Have you already received the iPad? The following link provides all the steps to initiate the return online. Have you tried the steps below already?

https://www.xfinity.com/support/articles/returns-and-exchanges

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