Visitor

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2 Messages

09/13/2026 1:48 AM

Revamp my package from 2012

I need to talk to someone to revamp my entire package. I’ve had it for 12 years with no changes now

Oldest First
Selected Oldest First

Visitor

 • 

2 Messages

10 days ago

I need to contact Xfinity to revamp my package from 2012 and I need to do that today please

Official Employee

 • 

2.8K Messages

10 days ago

@user_ejqfwx You're in the right place for a resolution

Can you please direct message me your first and last name along with your full service address so I can assist you further?
To do so, click on the chat icon located at the top right of this forum's page.
Here are the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "Start new conversation" (pencil and paper) icon
• Type "Xfinity Support" in the "to" line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message!

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