3 Messages
Router Issue
My xFi Gateway makes a lot of noise, is there a way to return equipment and receive a new one or a different type of router?
3 Messages
My xFi Gateway makes a lot of noise, is there a way to return equipment and receive a new one or a different type of router?
Accepted Solution
XfinityFrank
Official Employee
•
1K Messages
1 month ago
Hi there, @sadams710! Thanks for reaching out to us here on the Community Forum! There are definitely ways to get a gateway! The quickest way would be to visit an XFINITY Store. Locations and hours here: https://www.xfinity.com/local/store-offers You would just need to bring the old device and power cord with you to swap out. Another option is getting one shipped to you. Let me know if you want to go that route!
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