Visitor
•
1 Message
Rude worker
I had a bad experience a the Xfinity store at [Edited]. The [Edited] manager or lead worker was very rude. He rudely interrupted me while I was talking with another customer service representative name David who was very helpful and professional. The [Edited] person greeted everyone out the door except me and my family. This guy was very unprofessional.
XfinityMarshante
Official Employee
•
456 Messages
24 days ago
Hello @user_nhv5ai, thank you for taking the time to leave a post. Sorry to hear that you had a bad experience at the store. If you could send our team a direct message with your full name, the name listed on the account (if different), and the service address associated with your account, I'd be more than happy to look into this for you.
To send a Direct Message, please click on the “Direct Message” icon in the top-right corner of the screen, next to the bell icon, click the "New message" (pencil and paper) icon, then type or select "Xfinity Support". Type your message in the text area near the bottom of the window and press Enter to send your message and initiate a live session.
0
0