Visitor
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2 Messages
Save a customer if you care if Not more Google Reviews!!!
Xfinity!!! [Edited: "Language"] Please respond!!! Comcast's Xfinity service has a reputation for poor customer service, unreliability, and high costs, according to recent reviews across various platforms like Consumer Affairs, Yelp, and the Better Business Bureau. Common complaints include billing issues, difficulty canceling service, poor technical support, and unexpected price increases. Some users have reported experiencing faulty equipment and persistent connectivity problems, with service restoration often delayed.
Common Themes in Reviews
Poor Customer Service: Many customers cite difficulties in reaching helpful support, dealing with international call centers, and resolving issues through automated systems or chat.
Unreliable Service: Frequent complaints mention internet outages, slow speeds, and faulty equipment that requires multiple technician visits.
Billing & Pricing Issues: Customers report being overcharged, receiving bills with unexpected fees, and promotional rates expiring without adequate notice.
Difficulty Canceling Service: Some users describe significant challenges in canceling their Xfinity service, requiring in-person visits or lengthy phone calls to sales representatives.
[Edited: "Personal Information"]
This is going on three weeks!!! Do you care about your clients very unprofessional call Me


XfinityEricB
Official Employee
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2.7K Messages
22 days ago
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