Visitor
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2 Messages
Scam?
Spoke to multiple technicians over the app. After one of them I started getting Like 20 emails and text messages from Xfinity with codes for my account. Now I’m scared the app support person tried to hack my account…. Not sure what to do.
EG
Expert
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112.9K Messages
7 days ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityThomasC
Official Employee
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2.8K Messages
7 days ago
Hello, @user_569438 are you able to test one of the emails by reporting it as spam? Copy the full message headers from the spam message, paste the header and message into an email and send it to abuse@comcast.net. If you're using a webmail user or third party email:
Webmail Users
Email Client Users (Windows Mail, Outlook, Thunderbird, etc.)
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