Regular Visitor
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4 Messages
Scam
Received a phone call from [Edited: "Malicious Phone Number"] saying I needed to call that number to confirm a 50% discount on my monthly bill. Was a robo call that identified as Comcast/Xfinity.
I get several versions of this through email and calls.
I am guessing its a scam?
XfinityJustinC
Official Employee
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1.6K Messages
1 day ago
Hello, @kmya thank you for taking time out of your day to reach out over Xfinity Forums. This 50% off promotion call is indeed not a legitimate promotion or call from a Xfinity employee. You can keep updated on all alerts on our awesome customer security assurance page: https://spa.xfinity.com/alerts
This has been reported to us, and appreciate you doing so as well. I found this helpful post that has some great information on how to report to the FTC and their page on known scams: https://forums.xfinity.com/conversations/customer-service/youre-50-discount-has-been-removed-and-your-account/681d4fdfa17bbf4838796f96
If you got a call or voicemail from anyone claiming to be from Comcast or Xfinity and speaking about any kind of 50% discount off your bill, the FTC is well aware of this scam. Calls like these are becoming more frequent, but they can be reported directly to https://reportfraud.ftc.gov/#/, as well as our own Xfinity Security Support page here https://internetsecurity.xfinity.com/help/alerts.
The FTC also has a great webpage on Scams, such as common tactics you may come across, and best practices for keeping your information safe. Please check it out as well!
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