Thanks for reaching out through our community forums, user_37fdya! In some areas we have agreements to honor discounts for qualifying senior citizens, disabled customers, or economically disadvantaged households for some TV services. These discounts are decided at a town or city level at the time of a license negotiation and renewal.
Our most successful in house program is Internet Essentials https://www.xfinity.com/learn/internet-service/internet-essentials. Internet Essentials is Comcast’s signature community impact initiative and the nation’s largest and most comprehensive high-speed internet adoption program for low-income households. It brings high-speed internet to income-constrained households, so they can have more access to homework, job opportunities, healthcare and benefits, higher education resources, and more. I'd like to note that a customer typically cannot have had Xfinity internet for 90 days to qualify.
We also offer our pre-paid discounted service Now Internet starting at $30 per month with options to add TV. It's reliable Internet at a great value that easy to set up and now offers 24/7 support. These plans are convenient without the fluff and contracts. Let us know if there are any questions to help you decide which option is right for you.
My mother is 88 yrs old, on a low fixed income, and not mobile. She is paying $95-$100 per month for her TV plan at this time, which is her only source of entertainment. Is there any kind of discount for low income, disabled seniors in her area? She lives in zip 77022.
Hello user_5vwdig, thank you for reaching out in our Xfinity Community forums. I absolutely appreciate and respect you looking out for your mother; and I want to help in any way I can. Did you see XfinitySean's reply above regarding the NOW service? We also offer streaming video as a lower cost option to our customers. If you would like, I will be happy to go over those options with you.
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XfinitySean
Official Employee
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510 Messages
4 days ago
Thanks for reaching out through our community forums, user_37fdya! In some areas we have agreements to honor discounts for qualifying senior citizens, disabled customers, or economically disadvantaged households for some TV services. These discounts are decided at a town or city level at the time of a license negotiation and renewal.
Our most successful in house program is Internet Essentials https://www.xfinity.com/learn/internet-service/internet-essentials. Internet Essentials is Comcast’s signature community impact initiative and the nation’s largest and most comprehensive high-speed internet adoption program for low-income households. It brings high-speed internet to income-constrained households, so they can have more access to homework, job opportunities, healthcare and benefits, higher education resources, and more. I'd like to note that a customer typically cannot have had Xfinity internet for 90 days to qualify.
We also offer our pre-paid discounted service Now Internet starting at $30 per month with options to add TV. It's reliable Internet at a great value that easy to set up and now offers 24/7 support. These plans are convenient without the fluff and contracts. Let us know if there are any questions to help you decide which option is right for you.
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