Can I get some help here restoring my service… this is ridiculous. The agent said my service will not be interrupted. I been with you guys for a long time now I’m think twice on switch services
Hi there, @user_fzqe06 ! Thank you so much for reaching your Digital Care team. I appreciate your patience while you waited to connect with me. I'm sorry for the inconvenience you are experiencing with your service being interrupted. Please be assured you reached the right person to assist you. Can you please DM me your first and last name, along with your full service address so that I can assist you further.-Richard
Please send a private message by clicking the direct messaging chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section.
Good Morning, @user_fzqe06 if you can please DM me your full first and last name along with your full service address so that we can look further into your service concerns.-Richard
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
user_fzqe06
Visitor
•
3 Messages
21 days ago
Can I get some help here restoring my service… this is ridiculous. The agent said my service will not be interrupted. I been with you guys for a long time now I’m think twice on switch services
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XfinityRichard
Official Employee
•
2.6K Messages
21 days ago
Hi there, @user_fzqe06 ! Thank you so much for reaching your Digital Care team. I appreciate your patience while you waited to connect with me. I'm sorry for the inconvenience you are experiencing with your service being interrupted. Please be assured you reached the right person to assist you. Can you please DM me your first and last name, along with your full service address so that I can assist you further.-Richard
Please send a private message by clicking the direct messaging chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section.
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