Visitor
•
1 Message
service cancelation
cancel my service.
there is no line i can call to do this, im not going to wait around 2 and a half days to get a call to do this.
make an option on the website this is ridiculous and malicious that there is no easy way to cancel. it shouldn't be a process it should be a couple of clicks. i will never return. too many [Edited: "Language"] problems with this service from random nonsense fees to absurd hoops to jump through to get anywhere with any issue whatsoever. hire more humans, i dont want to talk to a robot nobody does. the robots cant even hear the difference between yes and no. this [Edited: "Language"] is so pathetic, i HATE dealing with this company with every ounce of me.
make your website run smoother while youre at it considering your an ISP for god sake.
CANCEL MY SERVICE.
XfinityRoberto
Official Employee
•
2K Messages
5 hours ago
Hi there and welcome to Comcast @user_ebd19r. Thank you so much for reaching out to us regarding canceling your services. You are in the right place and we are happy to assist you today.
Please send us a direct chat message with your full name and complete service address to “Xfinity Support”. To do so, click on the chat icon located at the top right of this forums page.
Here's the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
Let me know if you have any questions.
0
0