Service cancelation

user_rbw770 Thank you for posting on our community forum to let us know that you started service with another provider. We are heartbroken to see you go, but understand that change happens and we are happy to help. For future reference, if you ever need to move Xfinity service to a new address or place service on a temporary hold, you can learn more here: https://www.xfinity.com/cancel. 

Please send a direct message to Xfinity Support by clicking the chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section. Include your name and address in the body of the message so I can find your account and get started on a resolution.