Visitor
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3 Messages
service cancellation request
apartment had us switch services to another provider, and i’d like to see about removing/canceling our services with xfinity
Visitor
•
3 Messages
apartment had us switch services to another provider, and i’d like to see about removing/canceling our services with xfinity
Accepted Solution
XfinityAdrienne
Official Employee
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2.5K Messages
18 hours ago
I am happy we were able to get the account closed fully with you, @keegagil! We do hope you return if you ever have an opportunity in the future. Please don't hesitate to reach out in the future if you have any other questions/concerns, we are happy to help! Have a wonderful rest of your day.
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XfinityBrianH
Official Employee
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2.6K Messages
4 days ago
Here are the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "Start new conversation" (pencil and paper) icon
• Type "Xfinity Support" in the "to" line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
You can see how to send us a direct message here, https://forums.xfinity.com/conversations/guidelines/how-to-direct-messaging-within-the-forum/697ba1….
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