Service complaint Request to escalate

DM me I and I will give you details, Please.

@user_x9kipn

The best communities have most conversations happening in the public boards among our customers with official employees reaching out after some time for additional assistance when needed. Is this due to opening up a new account and need to transfer lines from the previous account to the new one at the same location or a transfer from one location to another? 

Restore to 5th Generation and by the gig plan

@user_x9kipn

Please send me a Direct Message with your name and service address so that I can fully dive into this for you! I will leave you instructions on how to initiate the message with us! I look forward to working with you soon!

- Click "Sign In" if necessary
- Click the "Direct Message" icon (upper right corner of this page)
- Click the "New message" (pencil and paper) icon
- Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
- Type your message in the text area near the bottom of the window
- Press Enter to send your message