Service is still out

@XfinityThomasB​ I'm sorry but all that tells me is there's a bunch more people with their services, I'm happy for them, but I still wanna see a truck out here. I haven't seen a single truck near me or in other cities nearby, other Internet providers seem to have already restored their services for their customers around here. Just frustrating that the biggest Internet company hasn't done the same.

Is it possible to get actual updates? Because it looks like work is being done since it shows 500-2,000 rather than 2,000+ on the map but I've got no estimation still and no communication whatsoever. It's frustrating just not having any idea of when things will be back, the text updates never come through with updates, the map is the only useful thing and that's barely.

So I had internet yesterday, finally, and now I'm back to nothing and no estimates on getting it back. How's that work? And can't talk to anyone still about if this is a me issue or the outage got worse yet again, loving the comms.