Visitor

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1 Message

10/12/2026 9:44 PM

service issue all day

I’ve been without any service all day.  I run a business at home and I’ve lost a day of business and revenue.  Evidently the only contact for customer service is AI and they won’t connect you with an actual agent.  

[Title Edited: “Profanity”]

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Selected Oldest First

Official Employee

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3.3K Messages

5 days ago

Thank you for reaching out to our team here about that service interruption. Have you checked the Xfinity app or the Xfinity.com/myaccount site to see if there is a known issue listed there?

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